Refund policy
Guarantee
We offer a 30-day money-back guarantee on your first order. If you are not satisfied for any reason, contact us at help.stillnight@yahoo.com within 60 days of your purchase date and we will process a full refund. You do not need to return an unopened product and the guarantee applies whether or not you have used your purchase.
- Repeat Purchases: The 30-day guarantee covers your first order. Orders placed after your initial purchase are not included in the guarantee but are covered under our return policy below.
To start a return, email us at help.stillnight@yahoo.com or call (203) 658-7345.
Please allow 3–5 business days for your refund to appear on your original payment method.
A few things to note:
- Refunds are available within 30 days of your original purchase date
- One refund per household
- Original shipping charges are non-refundable